The milk tea industry has recently exposed yet another labor abuse scandal. A Shuyi Tealicious store in Changsha was fined 10,000 yuan by the local Human Resources and Social Security Bureau for hiring a child worker who was only 13 years old. The incident came to light after a citizen report, and an investigation found that the child had worked at the store for several months before being fired, which then led to a dispute. The store owner involved argued that the child claimed to be over 15 years old and that they only agreed to hire the child because they were short-staffed. This case not only highlights loopholes in employment management at some food and beverage outlets, but also sparked public discussion about the protection of minors and the enforcement of labor laws. [more…]

Recently, a coffee shop blacklisted a customer after she engaged in excessively intimate behavior with her boyfriend inside the store for a continuous 8 minutes. The customer then posted a malicious negative review on a third-party platform, drawing public attention. The shop retrieved surveillance footage to clarify the truth and cooperated with the police investigation, while also issuing a statement acknowledging its negligence. As the incident escalated, the public began discussing the boundaries of intimate behavior in public places. Lawyers pointed out that indecent behavior may lead to administrative penalties, and those who film and spread the video may also bear legal responsibility. Front Street Coffee reminds everyone to be mindful of their behavior in public places and respect the feelings of others. [more…]

On the evening of March 14, "Jingshi Live" exposed two consecutive food safety incidents involving tea beverage brands. The Mixue Bingcheng store at Wuyi Ningju Xintiandi in Wuhan was accused of hiding leftover lemon and orange slices from the day under the counter at room temperature and using them the next day to make signature drinks; the Hushang Ayi store at Hankou City Plaza was exposed for altering the shelf-life labels of toppings to "extend the life" of expired ingredients. The market supervision authorities in both places have separately filed investigations into the stores involved. Among them, the Mixue Bingcheng store involved was sealed and shut down, while the Hushang Ayi store involved was immediately closed. As a content platform that also follows developments in the coffee and beverage industry, Front Street Coffee continues to track such food safety issues. The details of the incidents are as follows. [more…]

A glass of olive juice selling for 1,000 yuan once put the brand Yecuishan in the trending topics and also drew the attention of market regulators. At the end of 2021, this drink, which was claimed to be made with Golden Jade Sanian olives costing nearly 800 yuan per jin, was investigated by the Shenzhen Municipal Market Supervision Bureau because the actual purchase price did not match the promotion, and the company involved was ultimately fined 500,000 yuan. After Heytea invested in Yecuishan, it also faced questions from netizens. This incident not only exposed the chaos of pricing and promotion in the tea beverage industry, but also prompted people to think about the real cost and authenticity of so-called high-end products on the market. [more…]

Heytea's popular bayberry series has recently made a high-profile return, but its affiliated company was fined 450,000 yuan by the Shanghai Baoshan District Market Supervision Administration for advertising content that did not match the actual situation. The incident stemmed from a report half a year ago. After investigation, the product involved was found to have false publicity regarding the origin of raw materials, ingredients, and promised information. The penalty quickly trended on Weibo, sparking widespread discussion among netizens about the chaos in beverage industry advertising. This article will recount the course of the incident and explore the balance between corporate integrity and consumer trust in the new catering era. [more…]

The chain milk tea brand Grandpa's Tea launched a limited-edition garden thermos to celebrate its sixth anniversary, attracting many fans to collect the merchandise. However, some consumers discovered rust at the rim of the cup along with a strange odor after use, raising concerns about product quality. Multiple users posted about similar issues on social media, yet the after-sales handling failed to satisfy consumers. After media reports on October 22, the brand took the matter seriously, sent the product for testing, and released preliminary investigation results confirming that the metal inner liner was indeed 316 stainless steel, and that the rust was caused by the manufacturing process, after which it immediately initiated a recall of the affected batch of thermoses. Front Street Coffee reminds coffee lovers that when choosing a thermos, they should pay attention to material and craftsmanship details, and promptly defend their rights if they encounter quality issues. [more…]

Originating in Toronto, Canada, Tims has always accompanied its loyal customers with warm freshly brewed coffee and is hailed as Canadians' national coffee. Recently, however, multiple consumers have reported serious quality issues with its takeaway cups for hot drinks: after being filled with hot coffee, the cups collapse, their seams split, and in some cases the bottoms even fall off, causing coffee to leak out and nearly scalding some people. So far, 20 consumers have provided photographic evidence. Tims officially responded that it is investigating the matter with its suppliers, has apologized to affected customers, and has promised to improve the takeaway cups to ensure they meet usage standards. This article will walk you through the details of the incident. [more…]

Taiwanese specialty coffee chain "Oklao" and coffee buyer "Black Gold Coffee" have recently become embroiled in a cross-border coffee bean controversy. Willem J. Boot, the owner of the renowned Panama estate Finca Sophia, publicly accused the two of selling coffee products under the name "Finca Sophia" in both 2023 and 2025 without ever purchasing from the estate. The incident continued to escalate: Black Gold Coffee went from initially denying it to deleting its post and apologizing, while Oklao held a press conference on December 19, at which its chairman and general manager bowed in apology, admitting that internal operational errors led to the estate name being mislabeled. A local regulatory authority investigation determined that the product labeling did not match the source, and as a result Oklao had its "Taichung Top 10 Souvenirs" award eligibility revoked and faced consumer returns and compensation. This article provides a complete rundown of the incident timeline, both parties' responses, and the subsequent fallout, so coffee enthusiasts can understand the full story behind this brand trust crisis. [more…]

Manner Coffee has been thrust into the spotlight of public opinion due to three incidents of conflicts between staff and customers that occurred over two consecutive days. The brand issued an apology statement through its official Weibo in the evening, pledging to make improvements, but netizens did not accept the content of the statement, especially expressing dissatisfaction over the lack of a clear response to the incident in which "a customer broke into the bar area and assaulted a staff member." At the same time, the content of Manner's two official Douyin accounts has been completely cleared, sparking further speculation. Behind the incidents, media investigations and revelations from former employees have exposed that under Manner's rapid expansion, frontline baristas face high-intensity work, heavy psychological pressure, and an unreasonable compensation system. As one of the few brands in the industry with a thousand stores that still insists on using semi-automatic espresso machines, how Manner can strike a balance between efficiency, quality, and employee rights has become an urgent issue to be resolved. [more…]

Recently, a franchise store of the South Korean coffee chain The Venti was exposed for a serious food hygiene issue: after filing calluses on their feet inside the store, the manager did not change gloves or wash hands and directly made drinks for customers. After witnessing the entire process, the consumer took photos as evidence and called the head office to demand a refund, but was refused. The incident quickly spread online, sparking widespread attention and heated discussion. The Venti subsequently issued a formal apology on its official website and promised to strengthen hygiene training. This "foot callus coffee" incident not only made consumers feel uncomfortable, but also triggered deep public reflection on hygiene management in the food and beverage industry. [more…]

Recently, a consumer in Chengdu discovered an additional 10% service charge and 6% value-added tax on the bill when checking out at a café, sparking questions about the merchant's pricing display practices. The consumer felt that although there was a notice, it was far from conspicuous, and felt forced to accept the fee only after consuming. Tax authorities responded that as long as the merchant pays taxes normally, it is compliant, while market regulators stated they could suggest improvements but could not impose penalties. This incident reflects the current模糊 zone of separately labeling commodity prices and taxes, and has also triggered discussions on transparent pricing and consumers' right to know. This article will recount the incident, sort out the responses from various parties, and explore consumers' genuine feelings under the trend of itemizing taxes. [more…]

A bubble tea franchise store in Wuxi appears to run community group buys and membership top-ups on the surface, but behind the scenes it is suspected of large-scale fraud. Over a thousand local people have fallen victim, with transaction flows of nearly 200 million yuan, and even people in Shanghai, Zhejiang, Anhui and other places have been caught up in it. Even more surprisingly, the operator had compulsory measures changed because of pregnancy, and afterward continued to operate and keep selling low-priced products. The brand owner eventually announced the termination of cooperation and removed the signage, but the store changed its name and still opened as usual, and was still constantly hiring. What exactly is going on? What should ordinary consumers and job seekers pay attention to? [more…]

Lu Jin, co-founder and CEO of Luckin Coffee, revealed at the 2025 Xiamen Entrepreneurs Day conference that the company is actively working to return to the main board of the US stock market under the guidance of the Xiamen Municipal Party Committee and Municipal Government. This chain coffee brand, which listed on Nasdaq in 2019 and was forced to delist in 2020 due to financial fraud, has undergone five years of comprehensive restructuring. Today, its store count has surpassed 20,000, overtaking Starbucks China, with a market value of approximately US$10.9 billion. In July this year, Luckin opened two stores in New York, sparking market speculation about its return to the United States. Meanwhile, Bloomberg reported that its largest shareholder, Centurium Capital, is considering bidding for the British brand COSTA, a move seen as helping to bolster Luckin's globalization narrative. [more…]

This morning, delivery orders for Starbucks and Luckin Coffee experienced widespread disruptions, with many consumers waiting in vain for riders to pick up their orders after placing them on Ele.me and the brands' official channels. It is understood that the problem stemmed from an anomaly in the rider information service database of SF Intra-city, the delivery partner for both brands, which prevented orders from being dispatched and recipient information from being displayed. Store employees were forced to act as customer service representatives, calling customers one by one to apologize and suggesting they pick up their orders in person, while multiple store locations on the Ele.me platform temporarily showed as "closed." As of press time, none of the three parties involved had issued a formal response, and online stores had gradually resumed accepting orders. [more…]

Cotti Coffee (Tianjin) Co., Ltd. recently completed a change of its legal representative, with Luckin Coffee founder Qian Zhiya replacing Wang Baiyin in the role, while also serving as executive director and manager. The mentor-apprentice relationship between Qian Zhiya and Lu Zhengyao can be traced back to the CAR Inc. period. She single-handedly founded Luckin Coffee and drove its lightning-fast listing in 18 months, later leaving amid a financial fraud scandal. Now the two have once again joined forces to charge back into the coffee track. Facing an increasingly fierce competitive market environment, whether Cotti can replicate Luckin-style growth is worth continued attention. [more…]

Gotiti—this playful, endearing name actually refers to a small village in the Worka district at the southeastern tip of Yirgacheffe, Ethiopia. The Gotiti Cooperative, made up of about 300 coffee farmers, is known as the last pure land of Yirgacheffe, famed for its traditional washed and natural processing methods. The washed Gotiti selected by Front Street Coffee displays the classic Yirgacheffe style: floral notes, citrus acidity, and green tea nuances interwoven. This article will guide you through the origins of Gotiti, the washed processing flow, cupping flavor performance, and Front Street's recommended pour-over parameters and staged extraction techniques, helping you fully experience this coffee's bright acidity and delicate layers. [more…]

In the practice of pour-over coffee, one detail that is often discussed is: should the coffee grounds around the edge be moistened with water? This article starts from the two stages of blooming and the main extraction, and, combined with comparative experiments on light, medium, and dark roast levels, analyzes the impact of the pouring range on flavor. The experiment shows that whether to wet the outer layer of grounds during blooming depends on whether all the coffee grounds can evenly absorb water and release gas in the shortest time. Not pouring around the outer ring tends to cause inconsistent extraction rates, and light and medium roast beans are prone to a grassy, unripe taste; while pouring directly onto the outer ring may block gas release in the center. The article also shares practical techniques such as swirling and stirring to help coffee enthusiasts extract every particle of coffee grounds more evenly. [more…]

Costa Rican coffee is famous for its honey processing method, and Hacienda Cannet's Musician Series is among the best of the best, especially a raisin honey-processed Mozart coffee bean whose dry and wet aromas are both impressive. To investigate the effect of water temperature on the flavor expression of this bean, Front Street Coffee conducted comparative pour-over experiments at 93°C, 90°C, and 87°C, recording everything from aroma, acidity, and sweetness to the finish. This article will begin with the background of Hacienda Cannet, the origin of the Musician Series names, the green bean information, and the processing characteristics of the raisin honey method, then present in detail the brewing parameters and flavor differences of the three water temperatures, and finally offer brewing recommendations suitable for this Mozart coffee bean. [more…]

There is a Yirgacheffe coffee with a very cute name, called "Gotiti," transliterated from Gotiti. Many people initially bought it out of curiosity to try it, but unexpectedly were amazed on the spot by its rich aroma and fresh taste, and thus became loyal fans. So what exactly is the charm that makes the public fall for [more…]

In Ethiopia's Yirgacheffe region, there is a village with a particularly friendly name—Gotiti. The coffee beans produced here, with their rich aroma and clean, crisp mouthfeel, have won the hearts of many coffee lovers at first sip. Front Street Coffee's Gotiti Cooperative coffee beans are roasted to a medium-light level, preserving the heirloom variety's fruity notes and white floral aromas to the greatest extent. This article will provide a complete analysis of this bean's appeal—from the region's origins, the cooperative's evolution, the washed processing method, to brewing recommendations—helping you better understand its flavor logic and extraction approach. [more…]